Running a thriving private medical practice can have its every day challenges. There are quite a few aspects of running a practice that contribute to keeping your staff and yourself productive. One of the first issues is your staff. Having a good staff can mean everything to an efficient practice. It's important to hire friendly, reliable and resourceful people to help run your office. Understanding your staffs strengths and weaknesses is important in order to optimize the work flow.
Having an office manager can help to relieve the physician from every day office issues and endless paperwork. It's also an advantage to "cross train" your employees so that each staff member is interchangeable in most aspects of the office if it gets really busy or if a staff member is out of the office for a period of time.
Another important issue is having an onsite biller or an offsite billing service to handle all the insurance claims and patient accounts. A good and qualified biller is key to a productive office. A good relationship with your biller is crucial. A physician who is running a private practice needs to know how to bill. Physicians didn't realize when they were in medical school that they would become a small business owner. In reality, that's what physicians become whether they like it or not. So it's important that this is a priority when starting a private practice.
Have quarterly promotional events at your office. Become involved with your local community, for example with the local chamber of commerce. Get to know other physicians in your area. A strong relationship is more fruitful and beneficial for your patients.
Another area to concentrate on is the cleanliness of your office. Nothing is worse than walking in as a patient to a dirty and messy physician's office. Patients want to feel welcomed and comforted by the environment they are in before they see the physician. A professional cleaning company is a good idea to have in order to keep the office looking clean and welcoming. Their also should be staff members assigned periodically to check the restrooms to refill the soap dispenser, toilet paper and any other paper products. A sign should also be posted in the restroom the importance of washing your hands after using the facilities. Most office's close at lunch time and that would be a good time to straighten up the waiting room from the mornings patients. This area should also be checked throughout the day.
Doing small things such as these can make a world of difference to your practice and more importantly the patients will feel that they are in good hands and are valued. Happy patients mean more referrals; here's to your thriving business!
Is the Job Growth Affected by the Existence of Software That Handles Medical Billing and Coding? General Overview of the Medical Billing and Coding Process
0 comments:
Post a Comment